An ERP system is a long-term investment. Your evaluation of the right vendor should consider these key elements:

Business Requirements

What should your ERP do? Though basic, this question requires much thought. A cross-functional internal team can help. Each member must ask their team how to utilize a new system, including features. From there, the internal team can create a business requirements analysis document that coordinates feedback, describes how the system will add value (ROI) to each applicable part of the business and defines the metrics to measure that ROI.

ERP Features

Different firms and departments need ERP functionalities for their procedures. They may all require an accessible interface and dashboard with easy-to-read KPIs and report generation to improve cross-department management and cooperation. Data mining, data protection, and advanced business intelligence are also needed. An ERP system should also incorporate data from other systems and be adaptable (more on both).

System Integration

Leading ERPs combine corporate processes with existing systems and applications. If so, the new vendor must provide interfaces that deliver on what they promise, ideally allowing real-time synchronization to ensure that data between systems is constantly up to date.

Help and Training

ERP setup, everyday operations, and staff training require help. Determine whether the vendor delivers all those sorts of implementation assistance, its expertise in your industry segment, what escalating support levels they offer to meet your firm’s demands, and what response time they assure.

Deployment

On-premises, cloud, or hybrid ERP deployment might take one month to more than a year. Since the supplier handles deployment rather than consuming internal resources, cloud-based ERP solutions are the easiest to adopt. Data migration is necessary to maintain data quality while implementing a new ERP in stages. Pre-launch testing is also crucial.

Vendor Industry Expertise

Assess ERP providers’ industry experience together with their software. The best ERP vendor would have installed ERP for similar-sized organizations in your sector. Get and verify references from pleased and dissatisfied clients.

Technology

New technologies improve ERP system benefits. Cloud, AI, and machine learning may enhance corporate operations, give deeper, more predictive analysis and insights, and provide a tailored experience, among other benefits. Some systems may also support IoT devices like sensors and cameras that send information back to the ERP, blockchain, and augmented reality.

Vendor Product Roadmap

The ERP system may need to expand as a firm expands. Thus, it is vital to decide how the vendor will upgrade, add to, and maintain its product, and incorporate those improvements into the current program.

Customization

Depending on your company procedures, you may need to customize, even if you do not at ERP selection. It may influence single-tenant or multitenant cloud implementation. The ERP’s dedication to one organization, rather than being shared, enables more customization.

Conclusion

It takes time and effort to choose the finest ERP in Kenya. Your company will thrive in today’s competitive business if your service achieves your goals. Contact Michigua Systems to learn about our ERP solutions.