A reliable and efficient POS system can help your Kenyan business process transactions, track inventory, manage customers, and more. It can boost sales, improve efficiency, and grow your business. But how do you choose the best POS in Kenya? You need to consider features, price, support, and compatibility.

What Features Do You Need?

To choose the best POS in Kenya, identify your desired features. Different businesses need different features. For example, a retail store may require a barcode scanner, a receipt printer, and an inventory system. A restaurant may need a kitchen printer, a table system, and an online ordering system.

Essential features for most businesses include:

• Sales processing: Accepting cash, cards, mobile money, bank transfers, and QR codes.
• Inventory management: Tracking levels, reordering, and managing suppliers.
• Customer management: Collecting data, offering loyalty programs, and conducting marketing campaigns.
• Employee management: Tracking attendance, performance, and commissions.
• Reporting and analytics: Generating and analyzing sales, inventory, and customer data reports.

What Price Can You Afford?

The next step is to decide your budget. POS systems have different prices based on features, quality, and provider. It would be best to look for a POS system that gives you value for money and suits your budget.

Factors influencing the price of a POS system include:

• Hardware: The cost of the terminal, printer, scanner, and cash drawer.
• Software: The cost of the license or subscription fee, which may be monthly or yearly.
• Installation: The cost of installing and setting up the POS system.
• Maintenance: The cost of maintaining and updating the POS system.
• Support: The cost of technical support and customer service from the provider.

What Support Do You Expect?

The next step is to evaluate the provider’s support and service. A good POS system should be easy to use and reliable. But sometimes, you may need help from the provider. Look for a provider offering quality support and service. Some aspects of support you should consider are:

• Availability: How to reach the support team via phone, email, chat, or social media.
• Responsiveness: How fast and well the support team answers queries and resolves issues.
• Knowledgeability: How well the support team understands your needs and provides solutions.
• Friendliness: How courteous and professional the support team is.

What Compatibility Do You Require?

The last step is to check the POS system’s compatibility. A good POS system should work well with your existing systems and platforms. This can help you connect your data and simplify your operations. Some aspects of compatibility to consider are:

• Device compatibility: How the POS system works with different devices like desktops, laptops, tablets, and smartphones.
• Platform compatibility: How the POS system works with different platforms, such as online ordering platforms, payment providers, accounting software, etc.
• Cloud compatibility: How the POS system works with cloud-based services, such as data storage, backup, encryption, etc.

Conclusion

Choosing the best POS in Kenya can be challenging. But these steps and factors can help you decide what suits your needs and goals. If you want a POS system with all these benefits, Michigua POS is a great choice. It is a cloud-based POS system that is simple to use and cost-effective. It offers many features that can help you increase sales, improve efficiency, and provide insights for your business. To learn more about Michigua POS, check out the beginner’s tutorial.